Apart from being dedicated to Apple hardware repairs, since 2007, we are your best choice in Medway, Kent, and beyond for all Apple repairs.
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Most tech repair companies claim to be your best choice and solution for Apple repairs but most have not been in business for as long as us. We know Apple products. We know electronic repairs. We understand your needs and requirements for a quality, long-lasting repair. This is why we believe in being 100% transparent about your Apple repair. We invest in the highest quality tools and parts to ensure repairs are meticulously completed to the highest standard. Once your repair is completed, we offer 1-year warranty on parts fitted and repair service but more than this, we offer an after-sales service that cares. We want every client to feel like they have been given the very best service and have made a life-long friend in our company.
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Dropped my MacBook Pro and as a result the lid no longer knew if it was opened or closed. Phil was able to diagnose, replace the faulty part and fix... read more the problem with zero fuss. Great communication throughout the whole process and I thought the price for his time was very reasonable. Would definitely use him again if needed.
Tommy Boulding
February 12, 2025Great service! I had two phones that needed repairing and was quick & cost efficient. I now have two happy teenagers!
Laura Alcock
February 12, 2025Just had a phone and iPad emails sorted What a gent great survive and found time to give me advice many thanks will decently use again highly recommended
John Crouch
February 11, 2025New review: Sent them my HP laptop with a damaged screen. Repaired quickly and at a very reasonable price. Cheers. The hard drive on my iPod Classic packed up, so... read more I sent it to these guys. Upgraded to an SSD drive, and a new battery so hopefully I'll have many more years service from it. Top guys, good communications from email and WhatsApp. Will definitely use this company again
Dave Barnes
February 10, 2025 -
Phil fixed my aged ipod - hard disk had stopped working - now like new with an SSD and I am really pleased with the efficient way it was... read more done. Phil Godsiff
Philip Godsiff
February 3, 2025Once again I have received excellent service from Apple Repairs. The screen on iPhone XR was badly damaged and barely usable, the charge port didn’t work anymore, I had resorted... read more to a wireless charger. As I live in Maidstone I did ask for quotes at a few of the repair shops but I was unhappy with the responses, all quoted for a replacement port. All tried the heavy sales approach insisting that I should have it done immediately Quite frankly I didn’t trust them enough to do the repairs required. I decided that I would book into Apple Repairs, the repair was completed in 30 minutes and the port was cleaned and didn’t require replacing. Apple Repairs are excellent and trustworthy and a pleasure to deal with.
Steven Jeff
January 29, 2025Great same day service, fixed my son’s I-phone charging fault in a few minutes whilst we waited. Couldn’t have been more helpful and great value
Gordon Turner
January 29, 2025Fantastic, friendly and efficient service at a very reasonable price. My iPod was checked over, had it's battery replaced in under an hour and is now as good as new.... read more Thank you so much
Andy “Ffoink” Ffoink
January 29, 2025 -
Real person review : I had a mac book that had a faulty battery, so I replaced it and left it in a drawer. When I came back to it... read more to get it repaired the battery had expanded and the laptop was dead. In a panic I got onto the Internet to find a place to repair it - as apple wasn't viable. I found Apple Repairs Kent- their contacting system was easy to use, with just the right amount of automation and human interaction. The booking process was simple and the directions to the business were clear and precise. When I showed up I was greeted with a warm smile and an accommodating welcome. I explained the issue and I was given a clear path as to what the next steps would be to try and fix the issue and with that what the costs would be for each eventuality. The advice was upbeat, clear, and reasonable and there was a can do attitude that sometimes you don't get from service repairs. The repair happened promptly, and I When I returned, we chatted for a while and there was a real sense of passion for the work that is done and the desire to really help people with issues with Apple products as opposed to just trying to earn money. It's a business clearly forged from a passion for the products rather than a money making venture. There was so much equipment and tools to complete all manner of jobs it felt like I was in a bond movie when he gets all his gadgets. A great service, a speedy fix and a suitable cost for the remedy. I would highly recommend if you need any future works doing on any Apple products.
Adam Petty
January 23, 2025Phil replaced the battery in my wife’s IPad. Really good service. I will definitely use again
Colin Lovell
January 16, 2025Fabulous from start to finish! knowledge, service, speed, can't recommend high enough 🙂
sammy girl
January 16, 2025Brilliant! Saved me money by cleaning the lightening port on my phone properly, for free. I thought I’d cleaned it out myself, obviously not well enough. He could have... read more just changed the port and charged me a lot of money.
Kevin Dodd
January 16, 2025 -
Great service, easy to book an appointment for it to be fixed on same day I dropped it off. Turned out problem was a broken bit of charger in port,... read more so didn’t even charge me for repair. Bonus of free parking directly outside, which made everything even easier. Would definitely use again and recommend to anyone with an issue with their Apple device.
Rebecca
January 4, 2025Great service, easy to book an appointment for it to be fixed on same day I dropped it off. Turned out problem was a broken bit of charger in port,... read more so didn’t even charge me for repair. Bonus of free parking directly outside, which made everything even easier. Would definitely use again and recommend to anyone with an issue with their Apple device.
Rebecca
January 3, 2025I just want to say a big THANK YOU! Phil. My laptop was completely covered from a spilt milkshake. I didn't hold out much hope of it ever working... read more again. But I thought I'd give Phil a call. I thought he'd say "No chance" but he told me to bring it and he'd have a look. The keyboard was all stuck, as you would expect, and couldn't access the internet. To cut a long story short, he diligently worked on it, cleaning it, replacing components and gave it a new sound bar. I couldn't believe it's all working again! Absolutely amazing! Thank you very much Phil. Will definitely recommend you to friends and family.
Janet Durant
December 23, 2024We had our old 2015 Imac’s hard drive upgraded to the SSD version. Great result the Mac is much faster and no longer hangs up. Great hassle free service from... read more Phillip.
Les Long
December 23, 2024 -
i’ve been going to these guys for over 12 years and they are the best . Professional, speedy and good value. In a completely different league from the pop up... read more stalls or high street shops. I know, i mistakenly tried one once!
Gael Lewis
December 23, 2024Excellent and prompt service, easy to book and very quick to complete repair, thoroughly recommend for any apple repairs from iPhone battery or screens to laptops.
Keith Wright
December 23, 202413/12/2024 Another excellent experience and massive thank you to Phil. The screen on my A1707 Apple Mac Pro laptop failed so I was not able to access my data... read more and I had no back up. Dropped it to Phil and after a speedy investigation he offered me the options available going forward. The issue has been resolved to my joy and relief. Cannot recommend him highly enough. Top notch individual, being kind, courteous, trustworthy and professional. Don’t hesitate to seek his services. Thanks again Phil. Previous reviews: Had my mother's iPhone screen replaced by Phil. Excellent, courteous service. Highly recommended. Note that you have to book an appointment online... not just turn up... Further to my review above, I have recently had my mother’s iPhone screen replaced once again. The service that Phil provides is top notch. The number and quality of reviews received speaks volumes. Once again I can highly recommend him for your apple repair needs. Cheers again, Phil. You have the right recipe for success right there. Respect
Stan Northover
December 16, 2024Extremely helpful and knowledgeable. An absolute pleasure to deal with Phil. He upgraded my hard drive earlier in the year & advised that the battery was starting to show signs... read more of deterioration. The battery was changed last week and now has a decent amount of charge. I shall certainly be using his services again. Kev
K High
December 16, 2024 -
Received a top quality service of a highly skilled technician, would definitely recommend Apple repairs kent. Philip was a genuinely honest and helpful gentleman, delivering a first rate service.
Philip Cullen
December 5, 2024Philip was fantastic today. I woke up this moring to find my iphone stuck on a black screen and just the apple logo. I went to a repair place near... read more my work who said it needed to be reset and I would loose everything on it. No other option. This was also going to cost me £50. I found Apple Repairs Kent on google and called them and spoke to Philip. He said bring it in and he will take a look. I left it with him for about an hour. Came back to collect it and he had managed to rest it completely, without loosing anything on it. All for just £20. I am so grateful for this. Philip was friendly, informative and extremely helpful. Will definitely recommend and use again in future. Thank you Philip you made my day.
Jenna Weller
November 29, 2024Iphone 15 frozen after trying to restore, easy to book an appointment which is recommended. Took less than half an hour for software to be reinstalled and iphone back to... read more perfect working order. Very reasonable cost too, was expecting more. Would definitely recommend.
Carol Kennard
November 29, 2024Top Notch Service As Always … why go anywhere else!
Al Wareham
November 28, 2024 -
Good polite prompt service and good value
Dawn Shearsmith
November 20, 2024Phil is star would definitely recommend to anyone thank you
Andy Leigh
November 19, 2024Messaged Phil yesterday to book in for an iPad battery replacement booked in for 9am today dropped it in Phil tested it before agreeing the battery wasn’t holding charge ,he... read more phoned lunchtime saying ready for collection he is a very nice gentleman and has done a 1st class job I would highly recommend him in the future
Dave Frewin
November 13, 2024The screen on my phone suddenly stopped responding, I made an appointment with Phil for the following morning at 9am. I arrived on time, Phil met me in reception, I... read more explained what had happened and he he said he would take a look, 10 minutes later Phil came out with the phone fully working. He then explains that the terminal to the board had dislodged and asked had it been impacted, I had dropped the phone but it’s in a protective case and cover so I didn’t think there was a problem as it had worked. Phil said there was no charge which I thought was very honest and genuine of him as he could have charged me for a new screen and I would have been none the wiser. This is my 2nd time of using Phil and can honestly say it’s fantastic customer service and a genuinely nice bloke.
len clough
November 6, 2024 -
Took my slow running MAC to Phil one day and got it back the next running so much better , like new in fact . Great friendly service and at... read more a very reasonable cost . Saved me investing in a new machine . Very happy and would highly recommend Apple Repairs Kent .
Graham SOMERVILLE
November 6, 2024Took my MacBook to Apple a while to replace battery and fix my trappad, they gave me a quote of £350. Recently found Apple Repairs Kent online and booked the... read more Mac, their service was fast, dropped the machine to them myself and within 24 hours it had been repaired with a new battery and trappad…I know you want to know the bill, it was a £135 for labour and parts! Brilliant service. I highly recommend recommend Apple Repairs Kent. Very professional service, first class👌
James “Dead man Walking”
November 6, 2024I had a charger stuck in the port and I went to Apple repairs Kent. There staff is kind and they do good repairs I had a charging cable stuck... read more and the result and difference was good well done.
Emma Lemar
November 6, 2024As always, brilliant service and problem solver! Can't recommend highly enough.
Nigel Mead
November 6, 2024 -
Excellent service & highly recommended - will definitely use again for iPod repairs 👍🏻
Tom Franklin
November 6, 2024Found them Very helpful, and very quick service, Phil was so good, best service I’ve had in the uk, will be using again on Monday for another repair
paul flain
November 6, 2024The repair was perfectly done and my iPad now as new. Thanks
Peter Guinness
November 6, 2024Fast friendly service would highly recommend
Dan Hargood
November 4, 2024 -
Had i phone battery replaced. Easy online booking . Conveniently located in dockyard. Reasonably priced and efficient service.
Dennis Hodges
November 2, 2024Brilliant service, quick and offers options of prices for iPhone screens to suit a budget. Thankyou
B Wood
October 30, 2024After visiting Apple at Bluewater who said my daughter would need a new phone after getting the battery replaced by a 3rd party and the Face ID no longer working... read more after the replacement, I Googled and found Apple Repairs Kent. Took the phone in yesterday for a quick diagnostic check, Phil took the phone and fixed the problem within a few minutes! He wouldn't accept any payment either. Absolutely thrilled and grateful to have found such a superstar who knows what he's doing and he was a lovely chap too! Absolutely would 100% recommend Apple Repairs Kent.
Elizabeth
October 30, 2024Great and quick service .
jayakumar T
October 27, 2024
Our Repair Services
- iPhone Repairs
- iPad Repairs
- MacBook Repairs
- iMac Repairs
- Apple Watch Repairs
- iPod Repairs
- Software Issues
- Email Setup
- Data Transfer
- Data Recovery
- iPhone & iPad Data Recovery
- Same-Day Screen Repairs
- Smartphone Repairs
- Tablet Repairs
- Laptop Repairs
- Computer Repairs
- Windows PC HDD/SSD Upgrade
- Operating System ReInstall
- Computer Memory Upgrades
- GPS/Sat Nav Repairs
- Game Console Repairs
- Game Controller Repairs
- PS5 HDMI Repairs
- Xbox HDMI Repairs
Our Offers
- FREE charge port cleaning service
- Friendly, non-tech jargon help and advice
- Same-day repair service (select repairs) when you book online
- Free collection & delivery for bulk repairs within Medway
- B2B bulk discount rates
- Blue Light Card discounts
- Loyalty card bonus
- WhatsApp messaging service