Our Grading Explained

Like New – When we fully rebuild an Apple device into a new housing and use all new parts, we grade it as Like New. This is because the final cosmetic condition is like factory new. No marks or scratches, no dents or dings. Our Like New graded devices are built for those that demand only the highest quality refurbished products.

Excellent – Almost as good as new, our Excellent graded refurbished devices may have some very light scratches or blemishes that may be difficult to see under normal light conditions. There may be signs of very light use on the front screen, side and rear housing which may also show some light wear. There may be some very light pitting on metal or plastic housings. The screen will be in excellent condition, with no marks or scratches that deter from the overall viewing experience.

Good – Showing signs of day-to-day usage, our Good graded refurb devices are still fully functional but will show signs of moderate usage. There may be some moderate marks or scratches on the front glass digitiser but nothing deep enough to detract from the display viewing. There will be no chips or heavy scuffs on the glass. There may be some moderate scratches or scuffs on the side and rear housing which may include some light paint loss, moderate pitting, and one or two very small, light dents. Good graded are for those who are not too particular with the overall cosmetic condition and if a case was fitted, you wouldn’t notice any minor cosmetic defects.

Poor – For those that don’t mind a battle scar or two, or for those that regularly throw their devices in a handbag or draw when not in use. Our Poor graded devices are fully functional, albeit with heavier signs of use and wear but will not have any damaged glass or screens, any missing parts or cracks in the housings. Our Poor devices may have heavier scratches to the front glass screen and housing and may have a few more dents or dings but nothing too serious! A well-used but lovingly refurbished by us, ready for a few more years of battle!

Bad – Very rarely do we see a Bad graded device here. If we find a minor fault with an iPhone, for example, the Touch ID function is no longer working, we would deem this a Bad grade. Each Bad grade device is cosmetically different and we include an accurate description of the fault and cosmetic condition in the product description. We still warranty our Bad grade devices, obviously not for the fault as sold, but you still have some peace of mind! All our Bad grade devices are put through the same paces to ensure a refurbished product that will still give years of service.