Need your device repaired? How it works:
1. Select your repair service from the list below. Please enter your details and complete an order. We don’t take any money upfront.
2. You’ll need to ship your device to us at your costs. Sorry!
3. Repairs will take approx 3-7 working days, depending on the fault.
4. We will contact you when repairs are completed and take payment.
5. We ship your repaired device back to you!
We operate a No Fix, No Fee service. If we cannot fix your device, we do not charge an inspection fee.
Return postage costs:
- Mobiles phones & tablets: £7.50 by Royal Mail Special Delivery.
- Laptops & Computers: £11.00 by Royal Mail Special Delivery.
Return costs apply whether we repair your device or not. If shipping back to Europe or Worldwide, additional costs will be incurred.
Prices are correct as of March 2020 as per Royal Mail Prices.
Where do I send my device?
Apple Repairs Kent
The Historic Dockyard