Return Postage Costs

With excellent insurance cover and guaranteed delivery service, we use Royal Mail as our preferred courier for smaller lightweight items under 2KG. For items over 2KG, we will send using Hermes.


for items under 2KG

for items over 2KG

Our return postage costs include insurance cover for £500 and packaging costs. If further insurance is needed, we shall discuss this with you prior to shipping back.

  • iPods & MP3 players: £8.00 by Royal Mail Recorded Delivery.
  • Mobiles Phones & Tablets: £10.00 by Royal Mail Special Delivery.

For larger items:

  • Laptops & Computers: £20.00 by Royal Mail Special Delivery.
  • iMacs in original packaging: £30.00 by Hermes.

Return costs apply whether we repair your device or not. If shipping back to Europe or Worldwide, additional costs will be incurred.

Prices are correct as of April 2021 as per published Royal Mail Prices.