Drop off your device

Do you want to drop in your device for repair and leave it with us? Great! You can do that without making an appointment.

Drop us a quick message to let us know that you intend to drop your device off to us.

WhatsApp us

We are based in Admirals Offices, The Historic Dockyard, Chatham, Kent, ME4 4TZ.

You’re welcome to leave your device with us but please be aware that repair times will be significantly longer if your device is not booked in or your device requires lengthy diagnostics.

We estimate the time before we inspect and diagnose dropped-in devices to be approximately 5 to 7 working days, longer if we are committed to booked-in repairs.

Need to locate us? Use our handy video guide and maps on our “Find us” page.

As ever, excellent and friendly service – thanks!

rosa woolf ainley
November 22, 2023

Fantastic advice. Great value. Will definitely use your services again.

Jan Taylor
November 22, 2023

My iPhone screen was badly damaged and I needed an urgent repair. This was completed within 30 minutes on the same day and with an appointment at an agreed time. An excellent and cost effective service and I would use Apple Repairs again. Thank you!

Andrew Kehoe
November 17, 2023

Apple Repairs Kent replaced the 12 yr old Hard Disk in an iMac with a new Solid State Drive, Phil was most helpful and I would recommend for Apple repairs

Barry Copley
November 15, 2023

Very helpful service for my wife’s iPad today. Sound advice and no charge. Apple Repairs Kent have kept the iPad going for some time - thank you.

Peter Russell
November 13, 2023

Top service. Came in with charging issue expecting a £100 bill. Philip came and cleaned it and it’s charging with no issue. Very quick service. Also the kindest business and didn’t get charged a penny to resolve this issue. Thank you so much. Will definitely be recommending to others with iPhone repairs!

Madelleine Dale
November 9, 2023

Came with my Z Flip that wouldn't charge - problem was easily resolved by another method but great service and would certainly recommend!

Julian Barker
November 7, 2023

Excellent service sent my iPod for repair. New battery sorted out my problem. Was repaired and returned promptly. A first class service I will certainly use again when I have problems with my Apple products Highly recommended thanks Phil for such a good service. Adrian

adrian jackson
November 4, 2023

A great reliable and good value local repair service.

Anthony Smith
November 2, 2023

I highly recommend the iPod repair service, very speedy, efficient service at very reasonable prices. Thank you Philip.

peter roe
October 30, 2023

Excellent service, there and back in a week, updated when ipod received, diagnosed, cost of repair provided and updated when repaired and despatched. Cannot fault.

paul matthews
October 28, 2023

Amazing service. Thank you for your help.

Lucy Rice
October 20, 2023

Excellent service. Repaired two faults on my iPod - a power connector issue and a more complex hard drive issue that had already had a failed repair elsewhere and a duff part fitted. Very pleased, thank you!

DJ
October 8, 2023

Phillip was a great to deal with, gave the right advise to fix my screen for my macbook pro. Super easy as I was travelling for work I was able to communicate via Whatsapp to see what my options were and book an appointment. Super fast dropped the laptop and phil repaired in 1-2 hours. This was super helpful as I use it a lot for work and was able to get back to work right away.