Repair Form

Apple Repairs Kent – Repair Form – Tel: 01634 405 662


Our workshop address to send to:

     Apple Repairs Kent
     Admirals Offices
     The Historic Dockyard
     ME4 4TZ

We only ask for payment once the repair is completed. We accept the following payment methods:

VISA/Debit Cards/MasterCard/BACS.

Return insured delivery is £10.00 on all repairs and is fully insured up to a maximum of £2500.00 when shipping to a UK Mainland address. We use Royal Mail as our chosen courier service, ensuring a fast, fully trackable service.

iOS 7 and onwards devices Important note:

iOS 7 and onwards has an Activation Lock feature, which means the Apple device will be locked to a customer’s iCloud account.
This means it’s important that the iCloud account is removed from your iPhone or iPad running before sending it to us for a repair. We will not be able to test any repairs carried out to devices which are linked to an iCloud account.
The good news is, removing iCloud is easy. Before sending your device to us, just follow these simple steps:

  • Make sure your device is switched on

  • Settings > iCloud > Delete Account

  • Enter your Apple ID password

  • Finally, select ‘Turn Off’

Alternatively, click here to visit Apple to learn how to remove iCloud

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